Benefits Of A

Digital First

Business Model

Consumers are seeking financial support now more than ever and financial services have a unique window of opportunity to form lifelong relationships with their customers by providing money management solutions that help them meet their goals. 

We have created a three part series which delves into the opportunity in saving and investing and how banks can launch their own leading money management propositions. Part one of our three-part series is now available for download here.

Successfully preparing for the future of money management means tackling multiple issues at once.

  • Reacting to macro environmental stressors that affect your bottom line and your ability to generate revenue.
  • Adapting to changing client needs to prevent loss of market share and attacks from challengers.
  • Undoing your internal efficiency blockers that stand in the way of substantial and real innovation.

Sounds hard - true. But there are ways you can go about doing something about these challenges. There are others who are doing it already.

At the core it is about going from a merely digital operating model to a truly digital first business model.

This will allow you to put customers at the heart of the organisation - and most of all: start thinking client first.


Key Ideas
  • Banks need to successfully focus on multiple issues at once
  • Moving from a digital operating model to a truly digital first business model can be the first step
  • Banks must put customers at the heart of the organisation in all they do