Swiss Risk & Care
A leading broker in French-speaking Switzerland, Swiss Risk & Care is a subsidiary of SIACI SAINT HONORE, a European insurance group with worldwide operations that span four continents for 2.5m customers.
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The challenge
Diversify proposition into investments to re-engage dormant customers.
The solution
Fully automated digital wealth proposition with full back-end automation.
The result
An additional revenue stream, Opsion, which operates as a disruptive challenger in the retail space without sacrificing the established expertise of the main business and brand.
The challenge
Amid increasingly tight market space,
The Swiss market has shown indications of slowing down over the past few years. There’s no guaranteed way to buck this trend, but insurance providers in central Europe have started diversifying their product offerings as a solution.
The creation of Opsion was Swiss Risk & Care's answer to this challenge. The new business arm needed to diversify their offering and deliver investment solutions that outperformed traditional ones.
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We had been looking for a solution provider who could fit our digital ambition. The solution needed to be flexible, highly user-friendly for both clients and brokers and manage associated administrative burden effectively. Naturally, minimising the need for increased headcount was also a big part of our criteria. Nucoro was able to deliver the digital platform we were looking for.
Pascal Payot, Managing Director Opsion 3a & Opsion Vested Benefits
The solution
Within months, Opsion launched
A digital wealth solution with full back-end automation to offer a standalone, next-generation platform that could sustain and service clients independently.
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Key features
Fully automated
User journeys are fully automated from onboarding through to billing. Retail clients get a tailored user experience whilst Opsion brokers get access to different investment universes, depending on their needs.
Advanced investment service
Each client has their own portfolio, built depending on their personal situation and rebalanced automatically in line with their objectives and the evolution of the market.
Advisor-led onboarding with frictionless integrations
Clients are guided through the easy onboarding in just ten minutes, with human touchpoints where needed. Each function works seamlessly together and with Opsion’s current and future third-party providers.
The result
Impact
Business
Opsion is an additional revenue stream and a sustainable proposition in the highly competitive pensions market in Switzerland for SRC.
Brokers
A standalone platform allows brokers to onboard clients, much faster.
Clients
Clients have a new way to engage with their pension through a live investment dashboard.
